Experience the convenience of the SMSBUS electronic ticketing system for seamless cashless payment for your travels on public transport across Kazakhstan, directly from your phone balance, without any commission. Discover the list of supported cities and routes on the official website at https://smsbus.kz.
To ensure a smooth journey, simply present your electronic travel ticket on your phone to the control service employees or the driver for fare verification. Your ticket remains valid until you reach your final destination and can be accessed in the "Valid Tickets" section. For a record of past travels, check the "Travel details" section.
By opting for SMSBUS to pay for your public transport, you agree to adhere to the service's rules, which are available on the website https://smsbus.kz.
If you encounter issues with payments from your phone balance, consider these possible reasons:
- The number is a corporate account.
- The trust payment has not been cleared.
- There has been no balance top-up since the number was purchased.
- The initial balance has not been utilized.
- The SIM card was changed within 24 hours before attempting payment.
Enhance your travel experience by opening a free virtual transport card within the SMSBUS app. Regular and school virtual transit cards can be self-registered, while other preferential cards require a visit to the company’s office with the necessary documentation.
Recharge your virtual transport card easily by using your card number within the SMSBUS mobile application or through other banking apps like Kaspi Bank, Halyk Bank (homebank), and more.
The SMSBUS app utilizes the following system permissions for your convenience:
- Camera: Enables QR code scanning for quick and efficient ticket purchasing.
- Location: Facilitates the accurate display of city/town maps, automatic bus detection for easy fare payment, and route planning from your current location to your destination. You can input destinations and departures either on the map or through text addresses, with the route planning feature including transfer options.
For any assistance or inquiries, ALEMPAY user support is available at the following numbers: +7 777 000 2505, +7 700 000 2505, +7 707 000 2505.
What's New in the Latest Version 2.0.0
Last updated on Feb 16, 2024, the SMSBUS app has undergone a complete overhaul to enhance your user experience.
Tags : Auto & Vehicles
