SNCF Connect is your ultimate travel companion, designed to enhance your journeys across France and Europe. Whether you're traveling by train, metro, RER, bus, or even carpooling, SNCF Connect is the all-in-one application that caters to over 15 million users, ensuring seamless travel experiences.
SNCF Connect: Your All-in-One Travel Solution
SNCF Connect is more than just an app; it's your everyday travel partner, simplifying the way you plan, book, and manage your journeys. With just a few clicks, you can:
- Anticipate and organize your trips to find the perfect journey at the best price.
- Purchase and access your tickets, travel subscriptions, season tickets, and travel passes effortlessly.
- Easily exchange or cancel your reservations to adapt to your changing plans.
Whether you're commuting daily or embarking on a special trip, SNCF Connect has you covered. Say goodbye to juggling multiple apps—everything from train journeys across France and Europe to public transport like metro, bus, and tramway, and even car-sharing options, can be found in one convenient place. Enjoy peace of mind with additional services like Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, and Accor Live Limiteless.
Personalized and Proactive Travel Assistance
SNCF Connect goes beyond ticket purchasing by providing real-time information and alerts to make your travel smoother:
Features to Simplify Your Daily Travel
Plan a Journey:
- Discover the best routes to your destination anywhere in France.
- Access all your preferred modes of transport, including public transport in Paris and Ile-de-France (IDFM network) and 29 cities across France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse, Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
- Set up reservation alerts, low-price alerts, and full-train alerts to secure the perfect train ticket.
- Reserve an option on a ticket to lock in the price for a specified period.
Book Tickets and Season Tickets:
- Purchase all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
- In Île-de-France, conveniently top up your Navigo pass on your phone to streamline your monthly commute.
- Buy and validate dematerialized transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and 29 cities in France.
- Utilize your customer account to store your travel profile, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards.
- Pay securely with your bank card (in one or multiple installments), Chèques-Vacances Connect, Apple Pay, or budget mobility cards.
Travel with Peace of Mind:
- Save your frequent travel itineraries for quick access.
- Prepare for your trip by saving your e-ticket in your Apple or Google Wallet, adding your trip to your calendar, or sharing it with friends and family.
- Check timetables and routes for upcoming departures and arrivals at any station.
- Monitor traffic information and your train's real-time position, and receive alerts in case of disruptions or maintenance, including on European routes (Eurostar (ex-Thalys), TGV Lyria).
- Receive messages that relay on-board announcements for your train (TGV INOUI, OUIGO, Intercités, TER).
- Access information on the composition of your train (TGV INOUI, OUIGO, TER, Transilien, RER).
- Facilitate your connections with guidance on which train/car to board or which exit to take.
- Retrieve your purchase and travel receipts easily.
Need Help?
Should you need assistance, quickly find answers through our chatbot or online help resources. Alternatively, connect with our dedicated advisors, available seven days a week via messaging, telephone, or social media.
Tags : Travel & Local
