eSMART: Renault India's B2B Sales Management and Reporting Tool
eSMART is a comprehensive mobile application designed for Renault India's sales team, streamlining the entire new vehicle sales process from start to finish. This powerful tool facilitates every stage of the sales journey, including:
- Prospect creation and management: Easily create new prospect records and assign or reassign them to appropriate sales personnel.
- Effective prospect follow-up: Track and manage interactions with prospects through calls, home visits, and showroom visits.
- Complete test drive management: Efficiently schedule and track test drives, ensuring a seamless customer experience.
- Post-sales follow-up: Maintain consistent engagement with customers after the sale to foster loyalty and satisfaction.
Beyond sales management, eSMART equips sales personnel with essential tools to enhance their performance, such as access to product brochures, EMI calculators, and other resources to effectively showcase Renault vehicles.
The app also provides insightful performance monitoring dashboards, allowing for detailed analysis of sales performance and identification of overdue tasks. Users receive timely reminder notifications to ensure timely completion of pending activities.
Tags : Auto & Vehicles
