"My o2" - consumption display, invoice, contract data, offers & loyalty benefits
Discover the most essential services and advantages available through the acclaimed Mein o2 app, designed to enhance your experience anytime, anywhere. Whether you're on a prepaid or term contract, the Mein o2 app has you covered with everything you need at your fingertips. For business customers, the o2 Business App is available to cater to your specific needs.
The Mein o2 app provides a comprehensive suite of features:
FOR CONTRACT CUSTOMERS
- Monitor your consumption: Keep track of your data usage at home and abroad, as well as your telephony and SMS usage beyond flat rates - all accessible via a convenient home widget.
- Explore tariff details and book additional options to tailor your plan to your needs.
- Easily update your customer data on the go.
- Access and review your invoices and itemized bills (EVN).
- Manage SIM & contract services, including number portability, eSIM orders and activations, and third-party service management.
- Perform live checks on the o2 network and submit fault reports.
- Enjoy new customer benefits every month with our Priority loyalty program.
FOR PREPAID CUSTOMERS
- Check your data usage and remaining units (minutes & SMS).
- View your current credit balance and top up with ease.
- Switch tariffs or add extra options to your plan.
- Update your customer data conveniently while on the move.
- Conduct live checks on the o2 network.
FOR MY HANDY CUSTOMERS
- Get detailed information on your My Handy contract.
- Access a digital version of your invoice.
- View your installment plan details.
- Explore early payment options.
PLEASE NOTE
The Mein o2 app is designed for o2 private customers. Business customers should download the »o2 Business App« for their needs. Please be aware that Alice Mobile connections and services from third-party providers are not supported by this app.
LIABILITY/REQUIREMENTS
Important: This app relies on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service. To access the Mein o2 app, you'll need an account at o2online.de.
Tags : Productivity