Sony recently shed light on the cause of the PSN outage that disrupted service for nearly a full day over the weekend. Through a social media update, the company attributed the issue to an "operational problem," yet refrained from delving into specifics or outlining measures to avert future incidents. As a gesture of goodwill, PlayStation Plus subscribers will enjoy an additional five days added to their subscriptions automatically.
During the outage, a significant portion of the gaming community faced challenges, with over a third unable to log in and others reporting server crashes. This incident has reignited debates over Sony's mandatory PSN account requirement for PC single-player games, reinforcing the concerns of players who have been vocal about this policy.
This isn't the first time PSN has experienced extended downtime. A notable precedent was set in April 2011 when a massive data breach caused more than 20 days of connectivity issues. While the current outage is less severe, PS5 users are expressing dissatisfaction with Sony's limited communication regarding the event.