Home News PlayStation CEO Believes in AI Benefits for Gaming But Claims \"Human Touch\" is Always Necessary

PlayStation CEO Believes in AI Benefits for Gaming But Claims \"Human Touch\" is Always Necessary

by Gabriel Jan 24,2025

PlayStation Co-CEO Hermen Hulst on AI in Gaming: A Necessary "Human Touch"

PlayStation CEO Believes in AI Benefits for Gaming But Claims

Hermen Hulst, co-CEO of PlayStation, recently shared his perspective on the role of artificial intelligence (AI) in the gaming industry. While acknowledging AI's potential to revolutionize game development, he emphasizes the irreplaceable value of the "human touch." This statement comes as PlayStation celebrates 30 years in the gaming industry, reflecting on its journey and future direction.

A Dual Demand for AI and Human Creativity

PlayStation CEO Believes in AI Benefits for Gaming But Claims

In an interview with the BBC, Hulst stated that AI will significantly impact game development, streamlining processes and potentially revolutionizing gaming experiences. However, he firmly believes that the creative vision and emotional depth provided by human developers remain essential. This sentiment resonates with concerns within the gaming community regarding AI's potential displacement of human roles, particularly evident in the recent voice actor strikes fueled by the increasing use of generative AI in game production.

AI's Current Role and PlayStation's Future

A CIST market research survey reveals that a significant portion (62%) of game development studios already utilize AI to optimize workflows, primarily for prototyping, concept creation, asset generation, and world-building. Hulst anticipates a "dual demand" in the future: a market for AI-driven innovation alongside a continued demand for handcrafted, meticulously designed content.

PlayStation itself actively engages in AI research and development, boasting a dedicated Sony AI department established in 2022. Beyond gaming, the company aims to expand its intellectual property (IP) into film and television, citing the upcoming Amazon Prime adaptation of 2018's God of War as an example. This broader entertainment strategy may be linked to rumored acquisition plans involving Kadokawa Corporation, a Japanese multimedia giant.

Lessons Learned from the PlayStation 3 Era

PlayStation CEO Believes in AI Benefits for Gaming But Claims

Reflecting on PlayStation's 30th anniversary, former PlayStation chief Shawn Layden described the PlayStation 3 (PS3) as an "Icarus moment"—a period of ambitious overreach. The team aimed to create a supercomputer-like console with extensive multimedia capabilities, but this proved overly ambitious and costly. This experience led to a refocusing on core gaming principles for the PlayStation 4 (PS4), prioritizing the creation of a superior gaming experience above all else.

Conclusion

PlayStation's approach to AI highlights a balanced perspective. While embracing AI's potential to enhance efficiency and innovation, the company recognizes the enduring importance of human creativity and the emotional connection fostered by human-crafted games. This strategy positions PlayStation for continued success in the evolving landscape of the gaming industry.

PlayStation CEO Believes in AI Benefits for Gaming But Claims PlayStation CEO Believes in AI Benefits for Gaming But Claims